Frequently Asked Questions about Archive & Shredding Services
Many small and medium sized businesses don't realise they can store their archive documents offsite at a reasonable price.
Your office space is too valuable to be spent storing documents that you don't use daily. You also don't need to worry about health & safety issues with employees moving large, heavy boxes of paper off of shelves and throughout the office.
With offsite archive storage, your documents are kept safe in our warehouse, bar coded and tracked. You can request documents to be delivered at your convenience, or even scanned and emailed or faxed to you. You can even set up a schedule of destruction with us, to ensure you're not storing documents you are no longer required to store.
In line with standard archive storage procedures, all archive documents are kept in cardboard boxes, which are bar coded. The bar coded boxes are then kept on bar coded shelves in our modern warehouse. All boxes have an audit trail of their movements.
Yes, you can order a single file from a box. The file will be assigned a bar code, and will be returned to the same box when it comes back to our facility. It will keep the bar code for the life of the file, and can be ordered by this code in the future. All boxes and files have an audit trail of their movements.
Absolutely! Our next day document delivery service is at no extra charge.
Same day delivery can be arranged for an extra cost.
We normally deliver your files on the day after you request them.
However, if your request is urgent and you need them on the same day, we can offer our same-day service for an extra fee.
Yes, we are happy to provide this service for you
Simply log in to our retrieval system, powered by the leader in document management O’Neil Software, and enter the information for your requested boxes or files. We'll then deliver them straight to you.
Yes, we will pick up your documents for storage directly from your office. If you prefer, we can retrieve them from another location or document storage provider.
Absolutely! Simply request your boxes or files as usual through the retrieval system and arrange a day and time to pick them up.
Yes, both inside and outside of our warehouse are protected with CCTV. In addition, the entire premises are gated and locked outside of business hours.
No, it isn't cheaper to use a self storage unit. The costs of renting a unit are 60-70% higher per year than using our professionally managed service.
No, not at all. Unless a box is damaged, you can continue to use your existing boxes.
Yes, we're happy to sell our archive boxes even if you don't store with us. Please call us at 0161 888 3398 or use the form on the right to get in touch and we'll make sure you get the boxes you need for the right price.
Yes. We find that most clients like to destroy the documents they no longer need on either a monthly or a quarterly basis. It is completely tailored to the needs of your business and profession or industry.
When you store with us, we ask about your destruction needs and help create a schedule for you. We’ll then pull the files scheduled for destruction on the appointed date and submit them for secure destruction, including a certificate of destruction.
Of course, we know some files or documents should never be destroyed, and we ask you about these files as they come in for storage and do not include them on your destruction schedule.
No, not at all! We are happy to arrange for shredding on request or a scheduled shredding service at your business.
Yes, we can collect your on request single shredding service (there’s a small charge for this), or you can drop it off at our warehouse in Trafford Park, just off the M60 and less than a mile from the Trafford Centre.
For scheduled document shredding, we pick up your papers for secure destruction on a regularly scheduled basis, agreed with you.
We will install a secure shredding console or bin for free at your place of business. We will then set a schedule for daily, weekly, monthly or quarterly collection, based on your needs.
Yes, you will receive a certificate of destruction for your secure shredding after the destruction has taken place. This is normally within 24 hours of collection.