Below are some of the most commonly asked questions about our archive storage and shredding services in Manchester
Many small and medium sized businesses don't realise they can store their archive documents offsite at a reasonable price
Your office space is too valuable to be spent storing documents that you don't use daily. You also don't need to worry about health & safety issues with employees moving large, heavy boxes of paper off of shelves and throughout the office
With offsite archive storage, your documents are kept safe in our warehouse, bar coded and tracked. You can request documents to be delivered at your convenience, or even scanned and emailed or faxed to you. You can even set up a schedule of destruction with us, to ensure you're not storing documents you are no longer required to store
Archive storageYour documents will be stored in line with standard archive storage procedures. All archive documents are kept in cardboard archive boxes, which are bar coded. The barcoded boxes are then kept on coordinating barcoded shelves in our modern warehouse. All boxes have an audit trail of their movements, so if you request a document or we move your box to another shelf, there's a record of the box's movement
Yes, you can order a single file from a box. The file will be assigned its own bar code, and will be returned to the same box when it comes back to our facility. It will keep the bar code for the life of the file, and can be ordered by this code in the future. All boxes and files have an audit trail of their movements.
Absolutely! Our next day document delivery service is at no extra charge
Same day delivery can be arranged for an extra cost
We normally deliver your files on the day after you request them
However, if your request is urgent and you need them on the same day, we can offer our same-day service for an extra fee
Yes, we are happy to provide this service for you
Simply log in to our retrieval system, powered by the leader in document management O’Neil Software, and enter the information for your requested boxes or files. We'll then deliver them straight to you
Retrieval systemAbsolutely! We will pick up your documents for storage directly from your office. If you are changing archive storage providers, we can retrieve them from another location or document storage provider
Yes, that's not a problem. Simply request your boxes or files as usual through the retrieval system and arrange a day and time to pick them up
Retrieval systemYes, the inside and outside of our warehouse are protected with CCTV. In addition, the entire premises are gated and locked outside of business hours
No, it isn't cheaper to use a self storage unit. The costs of renting a unit are 60-70% higher per year than using our professionally managed service - and we can help you maintain your GDPR compliance
No, not at all. Unless a box is damaged, you can continue to use your existing boxes
Yes, we're happy to sell our archive boxes even if you don't store with us. Please call us at 0161 888 3398 or use the form on this page to get in touch and we'll make sure you get the boxes you need for the right price
Yes. We find that most clients like to destroy the documents they no longer need on either a monthly or a quarterly basis. It is completely tailored to the needs of your business and profession or industry - and we'll help you keep GDPR compliant, too
When you store with us, we ask about your destruction needs and help create a schedule for you. We'll then pull the files scheduled for destruction on the appointed date and submit them for secure destruction, including a certificate of destruction
Of course, we know some files or documents should never be destroyed, and we ask you about these files as they come in for storage and do not include them on your destruction schedule
We will also help you maintain your GDPR compliance
No, not at all! We are happy to arrange for shredding on request or a scheduled shredding service at your business
We welcome shredding from anyone - students, individuals, businesses - anyone who wants to keep their private information secure
Shredding servicesYes, we can collect your on request single shredding service (there’s a small charge for this), or you can drop it off at our warehouse in Trafford Park, just off the M60 and less than a mile from the Trafford Centre
For scheduled document shredding, we pick up your papers for secure destruction on a regularly scheduled basis, as agreed with you
We will provide a secure shredding console or bin for free at your place of business. We will then set a schedule with you for daily, weekly, monthly or quarterly collection, based on your needs
Scheduled shreddingYes, you will receive a certificate of destruction for your secure shredding after the destruction has taken place. This is normally within 24 hours of collection - please ask for a certificate when you're using periodic shredding; for scheduled shredding we'll discuss this with you and arrange for a certificate to be issued as your shredding is scheduled
If you've a question not appearing on this list, or would like additional information about any of our services, please get in touch! Contact us or ring us on 0161 888 3398 and we'll be glad to help!
